ChatLingual

ChatLingual delivers enterprise customer service SaaS solutions in over 100 languages. In practice that means building software for you when nothing off the shelf fits.

It makes the most sense for companies with a specific process to automate. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

ChatLingual is based in Denver, Colorado and founded in 2013. More on chatlingual.com.

Things worth asking about: portfolio relevance, who owns the code, and how they handle changes. Ask for a trial on your own data, not a canned demo.

Every review on Revaw shows how it was verified, so if you know ChatLingual well, your review carries weight here.