CatchStat.com

CatchStat.com is a software development company that offers real-time solutions, licensing, and live scoring to fishing tournaments. Put simply, it is about turning support emails and chats into tickets with owners, priorities and SLAs.

The natural audience is support teams from two people to hundreds. Alongside the main category they mention Customer Service and Real Time. As a small product team themselves (11 to 50 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

CatchStat.com is based in Plano, Texas. Their site is catchstat.com.

Things worth asking about: channel coverage, automation rules, and per-agent pricing. A short pilot with your real data tells you more than any demo.

If you have worked with CatchStat.com, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.