Bi-Tek

BI-TEK is a software provider to government agencies in the management of real estate and personal property appraisal, and taxation. Put simply, it is about managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Related areas on their profile: Property Development. As a very small company team themselves (1 to 10 people), they tend to serve customers of a similar scale best. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Bi-Tek is based in Charlotte, North Carolina and founded in 2006. You can read more at biteknc.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Bi-Tek, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.