Arrivy

Last-Mile Experience Platform - Arrivy connects service businesses and their customers in real-time and engages them through the last mile. That is the short version of Arrivy. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Last Mile Transportation, Logistics and Service Industry. As a small company team themselves (11 to 50 people), they tend to serve customers of a similar scale best. You will probably talk to the people who build it, which is great until you need 24/7 support.

Arrivy is based in Seattle, Washington and around since 2017. More on arrivy.com.

Before you commit, look at response SLAs, onboarding, and what is billed per hour. Get the renewal terms in writing before the first invoice.

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