Advanced CX

Advanced CX is a boutique consulting firm that offers Salesforce digital transformation, case management, and CRM platform services. The job it does: managing your IT, from help desk to infrastructure, as an outside partner.

The natural audience is small and mid-sized companies. Alongside the main category they mention Consulting and CRM. They are a very small team, 1 to 10 people, which usually shapes who they work with. Small vendors mean quick answers and real influence on the roadmap, but check who covers support when someone is out.

Advanced CX is based in Kirkland, Washington and around since 2019. Their site is advancedcx.com.

Things worth asking about: response SLAs, onboarding, and what is billed per hour. Ask for a trial on your own data, not a canned demo.

If you have worked with Advanced CX, tell the next buyer what you paid and what surprised you. That is the part of this page we cannot write.